Frequently Asked Questions

Everything you need to know about your EnamelsOnline shopping experience.

What is the typical shipping time for orders?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the security tags are intact to be eligible for a full refund.

How should I care for my enamel jewelry?

To maintain the brilliance of your enamel pieces, avoid contact with harsh chemicals, perfumes, and lotions. Clean gently with a soft, lint-free cloth and store in a cool, dry place.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.

Are your products hypoallergenic?

Most of our enamel collections are crafted with high-quality surgical steel or sterling silver bases, making them safe for sensitive skin. Please check individual product descriptions for specific material details.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.