Returns & Exchanges

At EnamelsOnline, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items in their original packaging. Whether it is a fit issue or a change of heart, our goal is to ensure your complete satisfaction with your boutique experience.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Carefully place the unworn items with original tags attached into the shipping box and include the provided packing slip.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.