Returns & Exchanges
At EnamelsOnline, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items in their original packaging. Whether it is a fit issue or a change of heart, our goal is to ensure your complete satisfaction with your boutique experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unworn items with original tags attached into the shipping box and include the provided packing slip.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.